Self-Help and How-to Guides
LWTech students and employees can access easy-to-follow directions for commonly used IT applications. You can access our comprehensive collection of step-by-step guides to enhance your experience at LWTech. If you require additional support, we encourage you to submit a Help Desk Ticket for prompt assistance.
New Student Steps to Get Started
- Confirm your Student ID Number and Username
- Note: You will receive this in your Welcome Letter.
- Activate your LionsLink powered by ctcLink Account
- Follow the instructions under Log-in Options and the Start here! One time only heading.
- Create your own LWTech Password (for access to the Okta Dashboard, email, Canvas, and more!)
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Note: You will NOT be given a password. Instead you will be creating your own.
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- Setup and Log in to your Okta Dashboard
- On campus: Connect to Campus Computers or Connect to Campus Wi-Fi
Would you like the directions in another language?
Learn how to use the LWTech website and YouTube translation tools, to change the language of the information.
Get Started Frequently Asked Questions
If you want information in a different language, you can use online translation tools. Learn how to use the LWTech website and YouTube translation tools, to change the language of the information.
Login to LionsLink/ctcLink to view your schedule (use Student View login).
- Okta (new dashboard to access LWTech IT Apps)/Webmail/Canvas Login
- Username: s-first.last@lwtech.edu
- Your LWTech password
- LionsLink (aka ctcLink) Login
- 9-digit ID number
- ctcLink password
- Campus Computer Login
- Username: s-firstname.lastname
- Your LWTech password
- Your LWTech password expires every 90 days for security purposes. If needed, reset your password.
- Review the Get Started how-to guides above.
- Submit a Help Desk Ticket.
- Visit the Help Desk in the Technology Center, Room T318.
- Call the Help Desk at 425-576-5865.
Access
Okta Dashboard
At LWTech we have a handy, easy-to-use dashboard where you can access all of the IT applications you use on a daily basis (Canvas, school email, LionsLink, etc.) from one place.
Most Frequently Used Applications Overview
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Advising Appointments and Degree Planning
Login Format:
- s-first.last@lwtech.edu
- Your LWTech Password
LionsLink/ctcLink
Registration, Payments, and more!
Login Format:
- 9-digit ID number (begins with 1 or 2)
- ctcLink Password
Logging into Campus Computers
Please note: When logging into campus computers, enter your username (s-first.last). You do not need to enter @lwtech.edu.
Applications How-to Student Guides
Learn how to log in and use the following applications:
Help
IT Services Help Desk
Please reach out to the Help Desk if you need additional assistance.
- Walk up Services are available in the Technology Center, T318
- Over the phone at (425) 739-8100 x8603 OR our direct line (425) 576-5865
- Submit a Help Desk Ticket
Browsers
- Clear Browser Cache, Cookies, and History
- Chrome Browsers - Using Incognito and Pop-Up Blocker
- Firefox Browsers - Using Incognito and Pop-Up Blocker
Canvas
Computers
- Logging Into Webmail
- Forwarding Your Email
- Managing Email Rules in Webmail
- Email Encyption and Blocking
Language Translation
LionsLink Powered by ctcLink
Microsoft Teams (Virtual Meetings)
MyLWTech
Okta Dashboard
Phones (Yealink)
- All Phone Help Guides
- Basic User Guide
- Contact Center Agents
- User Login and Password Changes
- Voicemail Recording Process
- NEW Web Phone Set Up
Remote Access
- VPN AnyConnect Installation and User Guide for PC
- VPN AnyConnect Installation and User Guide for MAC
- Citrix Installation and User Guide for PC