Information Technology Services


The Information Technology Services (ITS) at Lake Washington Institute of Technology (LWTech) provides IT services and help for LWTech students and employees. Information for how to submit help requests for students and employees can be found below. 

Webmail Login

Login with the format:

  • Username:
  • Your LWTech password
  • do not use lwtech\

Office 365 Webmail Login

IT Services Help Desk

For Students

The Help Desk may also be reached by telephone at: (425) 739-8100 x8603 and by email at:

For Employees

IT Services provides help via Help Desk tickets to LWTech employees.

Submit an Employee Help Desk Ticket

IT Services Staff

Staff Name Position Location Phone Number
Chris McLain Chief Information Officer T318 (425) 739-8138
Jeff Steffens Director T318 (425) 739-8265
Javed Masood Developer/Database Administrator T318 (425) 739-8350
Scott, Fielding System Administrator T318D (425) 739-8413
Nihro Abdel Network Systems Engineer T318 (425) 739-8253
Lauren Heller CTC Link Project Manager T311D (425) 739-8116
Kaytlyn Hoch Business Applications Manager E215A (425) 739-8408
Colby Meehan Finance Business Analyst E143 (425) 739-8100 x8599
Dexter Smith Financial Aid & Student Financials Business Analyst E143 (425) 739-8100 x8662
Sam El Sayed Human Resources Business Analyst E143 (425) 739-8100 x8482
Robin Desilet Campus Solutions Business Analyst E143 425) 739-8100 x8725
Jonathan Eren Database Developer T318 (425) 739-8192
Hrant Melkumyan IT Services Technician II T318 (425) 739-5835
Jesse Bourgeois IT Services Technician II T318 (425) 739- 8374
Kelly Terrell Helpdesk Technician T318 (425) 739-8140
Trang Le Executive Administrative Assistant W304 (425) 739-8100 x8504

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