Information Technology Services


The Information Technology Services (ITS) at Lake Washington Institute of Technology (LWTech) provides IT services and help for LWTech students and employees. Information for how to submit help requests for students and employees can be found below. 

Webmail Login

Login with the format (do not use lwtech\):

  • Username:
  • Your LWTech password

Office 365 Webmail Login

IT Services Help Desk

For Students

During remote operations, the Student Help Desk is not available. Please contact Information Technology help desk by calling (425) 576-5865 or emailing

For Employees

IT Services provides help via Help Desk tickets to LWTech employees.

Submit an Employee Help Desk Ticket

IT Services Staff

Staff Name Position Location Phone Number
Chris McLain Chief Information Officer T318 (425) 739-8138
Jeff Steffens Director T318 (425) 739-8265
Javed Masood Developer/Database Administrator T318 (425) 739-8350
Tucker, Dave System Administrator T318 (425) 739-8100 x8413
Lauren Heller CTC Link Project Manager T311D  
Jonathan Eren Database Developer T318 (425) 739-8192
Saul Liutkus IT Services Technician III  T318 (425) 739-8253
Hrant Melkumyan IT Services Technician II T318 (425) 739-5835
Robyn Peak IT Services Technician II T318 (425) 739-5835
Kelly Terrell Helpdesk Technician T318 (425) 739-8140

Explore Information Technology Services